Change Communications Newsletter

Preparing for
the Big Bang

Audience: employees
 

In 2021, my organization concluded a 30-year management lease with another organization, becoming an independent healthcare organization for the first time since 1991. This transition included a massive changeover affecting over 140 computer applications on April 1, 2021, an event our Executive Director of Operations and Chief Information Officer named “the Big Bang.”
 

When asked if I could prepare a focused, short-term newsletter about changes directly related to the transition, I already had a template, name, and graphic ready to go. I also developed submissions guidelines for team leads.
 

Starting in February 2021, The Big Bang Bulletin was sent to all staff as a single-topic supplement to the weekly employee newsletter. For two weeks starting on April 1, the newsletter was issued daily during the transition go-live then retired when the temporary help center closed. 
 

Note: I have redacted parts of these samples, including staff names, vendors, programs, and contact information.