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Resume

Work
Experience

2025-2026

Seeking new opportunities in Chicago

After giving 10 weeks' notice in April 2025, I relocated to Chicago for personal reasons. 

2018-2025

Communications Consultant II

Boone Health, Columbia, Mo.

Managed internal communications for 2,100 employees, including sole production on weekly and monthly electronic newsletters; collaborated with executives to develop messaging including change and crisis communications; provided comprehensive marketing support for employee events and programs; pitched and wrote articles for quarterly publication sent to 30,000 area households. 

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  • Oversaw change communications for an IT transition impacting 2,000 users and 140 applications in a single day. 

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  • Handled public relations and internal communications during 2020 pandemic response; responded to media inquiries and scheduled interviews for executives; compiled and distributed daily staff and physician updates
     

  • Optimized internal communications engagement by implementing an updated newsletter platform, improving open rates 10% in three months, resolving delivery issues, and saving an additional $9,000 annually
     

  • Managed triennial, federally-mandated Community Health Needs Assessment process: Organized community focus group and internal workgroup meetings; researched and assembled community health data; developed final report and presented findings to board of trustees

2014-2018

Marketing & Communications Coordinator

Boone Hospital Center, Columbia, Mo.

Handled internal marketing and communications needs, including copywriting and editing, graphic design, printing, photography, intranet updates, and events support. 
 

  • Centralized employee communications, establishing a defined internal comms role and implementing an e-mail based internal communications platform with measurable engagement, resulting in an average 65% open rate, 73% reduction in all-staff emails over 8 years, and a reduction of over $15,000 in annual printing expenses
     

  • Developed the organization’s first set of defined graphic standards, updating hundreds of marketing collateral pieces and ensuring visual consistency across multiple service lines
     

  • Piloted new process for form orders, working with a local printing vendor to establish an internal storefront with over 500 forms to streamline orders and improve inventory and expense tracking

2011-2014

Marketing Project Coordinator

Boone Hospital Center, Columbia, Mo.

Managed logistics for on-site and off-site events for 50 to 2,000 attendees, including facilities, catering, communications, volunteers, marketing collateral, and set-up/teardown. Supported marketing department with essential administrative functions.| 

  • Planned 4 events (for staff, VIPs, physicians, and public) occurring within 9 days for a hospital expansion grand opening; coordinated training and uniforms for 45 tour guides.

  • Developed policy, procedures, and user manual for a new 4-room conference and trained 40 employees to use conference center AV system 

  • Improved process for holiday and weather closure communications, centralizing information and reducing the number of all-staff emails sent per year by 30%

Skills
& Expertise

  • Communications

    • Communication planning

    • Copy writing, editing, and proofreading

    • Crisis and change communications

    • Electronic newsletters

    • Executive communications

    • Internal/employee communications

    • Media releases and public relations support

    • Presentation scripts, decks, and delivery

    • Web and social media content

  • Visual Communications

    • Graphic design: Print and digital

    • Illustration

    • Infographics

    • Layout: Publications

    • Photography: Portrait and candid

    • Photo editing and retouching

    • Printing and preflight

  • Event and meeting planning

  • Adobe Creative Cloud

    • Acrobat

    • InDesign

    • Illustrator

    • Lightroom (Classic and CC)

    • Photoshop

  • Microsoft Office Suite

    • Word

    • Excel

    • PowerPoint

  • Additional

    • Affinity

    • ContactMonkey

    • Poppulo

    • Sharepoint

    • Teams

    • Wordpress

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